Privacy Policy

Effective Date: 7/10/2025

At Velez Mortgages, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes details such as your name, email address, phone number, and financial information provided when applying for a mortgage or contacting us.

Non-personal Information: We may collect non-identifiable information such as your IP address, browser type, and operating system to enhance user experience.

2. How We Use Your Information

The information we collect is used for:

Processing mortgage applications and inquiries.

Providing customer support and responding to your requests.

Communicating with you about your loan status, offers, and updates.

Improving our website and services.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data is transmitted via secure sockets layer (SSL) encryption technology and is stored in secure servers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

With Service Providers: We may share your information with trusted partners and service providers who assist in processing mortgage applications and providing customer support.

As Required by Law: We may disclose information when required by law or to comply with a legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookies through your browser settings.

6. Your Choices

You have the right to:

Access and Update Your Information: You can review and update your personal information by contacting us directly.

Opt-out of Marketing Communications: You may opt-out of receiving marketing emails by clicking the unsubscribe link in any email we send.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the posted date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Velez Mortgages
440 running pump rd lancaster pa 17601
7175428409
[email protected]